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How Smart FM and AM Data Supports Metlifecare Growth Strategy & How to Engage Effectively with Key Stakeholders

How Smart FM and AM Data Supports Metlifecare Growth Strategy & How to Engage Effectively with Key Stakeholders

Jack Crutzen - Director of PRISMA Facilities Management , Peter Wyatt - Senior Facilities Manager for Metlifecare

How Smart FM and AM Data Supports Metlifecare Growth Strategy & How to Engage Effectively with Key Stakeholders

Jack Crutzen will advise on the value of FM and AM maturity review and how they give insight into improvement areas in the FM/AM/Procurement and the wider business. Metlifecare got a better understanding of building performance, condition of assets, risks and future spend profiles, and opportunities to optimise most effectively and efficiently. This presentation will present how to engage with senior management, support and influence decision-making, set and support FM strategies to help business growth, which tools and techniques have been used, and how data was presented pragmatically to engage with the wider business. This presentation gives insight into a multi-faceted approach such as: setting strategic objectives, developing a project approach, communication and engagement, building a team for success, collecting and using data and developing FM, AM and maintenance plans, as well as creating procurement benefits. Peter Wyatt will provide the client's perspective and how AM principles have become part of the day to day management and ensure that data stays valid and can be used most effectively.

 

SPEAKERS

Jack Crutzen

DSC 0658Jack has an extensive background in Facility Management (FM), Procurement and Corporate Real Estate in the Netherlands and has worked in the last 17 years for some large property portfolio organisations such as Westfield, Excell Corporation, Westpac New Zealand and KiwiRail.  In 2015, Jack started as director for PRISMA Facilities Management. PRISMA provides facility & asset management and corporate real estate business consultancy. Since March 2015 he has operated as an acting Associate Director and FM Transformation Project Manager at Auckland University of Technology, acting FM manager at Waikato University, acting National FM at Fisher & Paykel Global to name a few.

 

Peter Wyatt

20220608 131529Peter Wyatt  has been leading Facilities Management services for three major companies and  has built up an extensive all round knowledge of the industry. This has  kept Peter up to date with current trends.. Peter and a colleague have provided consultancy services in facilities management and asset management for the last six years, and all up Peter has over 20 years of experience in the property and facilities industry.

Peter started supporting Metlifecare through consultancy and a contracted strategic role. For the last 8 months he has come on staff leading the facilities team to drive improvement in how the company looks after $5billion of asset.

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